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FAQ

When your order arrives you have 30 days to inspect your package for any damaged, defective or missing items and contact us for a return/refund.


You must return items in new or unused condition with all original materials included with the shipment.


For broken or defective items, please include a photo so that we can clearly see the damage to the product.


Any damaged or broken products will be replaced at no charge to the customer.


To complete your return, we require a receipt or proof of purchase in an email and the reason for your request.

We currently ship anywhere in the continental United States as well as Canada and Puerto Rico. We do not ship internationally other than these countries at this time.


Any free shipping promotion is only for United States orders.

Phone: 314 583 4293
Email: info@woopdiy.com

FAQ

When your order arrives you have 30 days to inspect your package for any damaged, defective or missing items and contact us for a return/refund.


You must return items in new or unused condition with all original materials included with the shipment.


For broken or defective items, please include a photo so that we can clearly see the damage to the product.


Any damaged or broken products will be replaced at no charge to the customer.


To complete your return, we require a receipt or proof of purchase in an email and the reason for your request.

We currently ship anywhere in the continental United States as well as Canada and Puerto Rico. We do not ship internationally other than these countries at this time.


Any free shipping promotion is only for United States orders.

About us

We are a husband and wife team based just outside of St. Louis Missouri.


We started woopDIY as a way to further support our growing circle of essential oil enthusiasts. We knew there were people out there that had essential oils in their homes, but only knew the basic uses or were only diffusing them for the scent, not realizing how potent and powerful the oils could be!


We we wanted to expand their horizons and help them see the plethora of personal care, cleaning, crafts, and other projects you can make when you have the right accessories at your fingertips.


We started toying around with the idea of building our own company to provide essential oil accessories, and Woop, there it was.